WELCOME TO MPCLO

A SUSTAINABLE AND ACCESSIBLE APPROACH TO FASHION.
  • What does delivery cost?

    Shipping in Germany is free of charge. International shipping charges for your order will be calculated and displayed at checkout. 

  • What about refunds, returns, and exchanges?

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    Send us an email at info@mpclo.de or see our Refund Policy for more information.

  • How long does delivery take?

    Delivery times can take 2-4 days in Germany and up to 2-3 weeks internationally. This depends solely on the carrier. We only work with DHL and all of our packages are insured. Use the tracking information provided by us to keep track of your package. More shipping details will be provided at checkout!

  • How do I check the status of my order?

    When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

1 of 4

ASK YOUR QUESTION